Once his car is loaded, the clock is ticking for Alex to deliver all his packages in the next 4 hours.Īmazon Australia's director of public policy, Michael Cooley. ![]() ![]() "We have to do what they say otherwise we get a warning." "They always push it back on to the driver," he says. We want people to be safe on the roads when they're delivering."īut Alex believes some drivers avoid rejecting packages at the depot because they are afraid of getting a warning from Amazon. "If that happens, and there's still issues around visibility in the delivery station, staff will actually remove items from the car so that the view is in no way impeded. "If when doing that they feel that their view is compromised in some way, shape or form, then they can ask a friendly delivery station staff member to help them repack the car more effectively," Michael Cooley from Amazon says. Read moreĪmazon says it is the responsibility of drivers to pack their parcels safely and ensure they can see out their rear window. The ABC is investigating how Australian work life has changed in recent years. If you're a worker, manager or employer, and you think something unfair is going on, we want to hear your story.
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